Mike opens by discussing the types of issues that customers typically face, from billing errors to service disruptions. He then walks listeners through GEPCO’s online complaint portal, explaining how to choose the right category for your issue, fill out the form correctly, and submit your complaint with all the necessary information.

If you want to download your gepco bill then go to gepco online bill over here. Throughout the episode, Mike also shares tips on tracking your complaint and following up to ensure a timely resolution. By the end, listeners will feel empowered to handle any electricity-related issues using GEPCO’s easy-to-navigate complaint system.

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