Millions Stuck in Old Transit System, Despite New Launch
Update: 2025-11-30
Description
Millions in passenger funds remain trapped in the decommissioned MyWay system, with only a fraction transferred to the new MyWay+ platform. Despite the option to move balances, nine million dollars still resides in the old system. The Transport Minister faces criticism over the MyWay+ rollout, deemed a significant failure by a parliamentary inquiry. Fare revenue dropped by seven point four million dollars due to a fare-free period and fare-free Fridays. NEC Australia, the system operator, is working to resolve contract issues with Transport Canberra.
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