My Purchases: a real use case on trust, privacy and data ethics from S Group with Kai Kuikkaniemi
Update: 2024-04-15
Description
Learn why S-mobile’s My Purchases service has won so many awards.
How much do I spend on fruit & vegetables? What is the carbon footprint of my purchases? How can I save money on my next purchase whilst buying healthier items?
A 360º view of the customer is not customer centricity. It’s company-centricity (and customer disengagement).
Get hands-on insights from SOK (S Group), Finland’s leading grocer on:
- My Purchases, carbon footprint and nutrition calculators for enhancing trust perception
- Conversational UIs and interactions
- Decentralisation and personal AI agents
Follow us to learn more about AI, ethics and eCommerce at www.linkedin.com/company/ethical-commerce-alliance/.
Ethically,
The ECA Team
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