NDIS Overhaul: Algorithms vs Human Judgment
Update: 2025-12-04
Description
The National Disability Insurance Scheme (NDIS) is undergoing a significant transformation, with human discretion potentially replaced by algorithms in determining support plans. This shift, revealed by Guardian Australia, aims to automate budget calculations, raising concerns about potential dangers and a repeat of past automated system failures, like the Robodebt scandal. The new proposal could start in mid-2026, with a new assessment tool feeding data into software to generate a budget, leaving the delegates role limited to acceptance or rejection. Critics argue that removing human oversight could dramatically increase risks, as the quality of data fed into these algorithms will be crucial. The new system will have no safety net, with neither the NDIS delegate nor the administrative appeals tribunal having the power to change the computer-generated budget. This shift could lead to cuts in essential support, affecting everything from daily care to therapies and independence, potentially threatening lives. Its a critical moment to ensure efficiency doesnt come at the cost of human needs and well-being.
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