NHS trusts: managing demand and reducing agency costs
Update: 2023-06-05
Description
We explore the impact of rising patient demand on NHS trusts including the challenge of reducing agency spend and how task-led recruitment can boost capacity. Featuring Karla Boddy, Chief Customer Officer at NHS Professionals.
“Every year, we go into process to forecast what we think the next year's demand may be, and in the last three, every year has outstripped the year before, exponentially. The demand that a Trust feels directly translates to demand and a requirement for more staff. It's not just more staff, it's more skilled and specific staff and more quickly.”
Recorded February 2023 in Manchester with support from Bruntwood.
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