In this episode of NIC Chats, recorded live at the NIC Fall Conference in Washington DC, host Lisa McCracken interviews ProCare HR’s Brett Landrum, founder and co-CEO, and Paul Jarvis, head of sales and marketing. The conversation explores ProCare's evolution from a foundational HR services provider to a data-driven solutions company for HR in the senior care industry. Landrum and Jarvis discuss the transformative role of data analytics in workforce management, highlighting the importance of actionable data in improving operational efficiency and financial performance

The podcast delves into the complexities of scheduling in senior care facilities and how ProCare's integrated approach combines technology, data analytics, and expert coaching to optimize workforce management and reduce labor costs. Hear how ProCare helped a large skilled nursing facility significantly reduce labor costs and improve efficiency, plus advice for organizations just starting their data analytics journey. 

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