One of my favorite quotes is, "We have two ears and one mouth for a reason, to listen twice as much as we speak." This quote hints at a powerful truth. Communication is a give and take, a reciprocation, an openness to learn and think and process another's ideas. But sadly, that respectful spirit is missing from many people's lives, and not enough people make effective communication a priority. Join Richard Blank and I as we discuss this important success principle.

1. What does communication mean to you? What makes it effective?

2. Conversely what causes conflicts or hinders communication? What made you focus on communication in your career?

3. How do you deal with conflicts in communication? How do you keep your cool in the midst of conflict?

5. Are role models, accountability partners or mentors a part of your pursuit of improving communication?

6. Why a call center?

7. services

8. Background

We have a lot to talk about and you are invited to comment questions or personal experiences below.

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Peace and blessings.

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