Navigating Challenging Conversations in Medicine

We’re back for the second episode of Season 3! In this episode of Home of Medicine, Ben and I explore how to handle tough conversations in healthcare. 
 
Reflecting on navigating challenging consultations, Ben walks us through a case of fatigue: What happens when your patient doesn’t want to go home? 

What can you do if they insist on admission? 

Ben explains the HALT Criteria, and, as ever, Amie never stops learning with Ben.

You'll also hear practical strategies for staying empathetic, maintaining professionalism, and communicating effectively in high-stakes situations.

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Please get in touch at a.burbridge@nhs.net

Disclaimer: All patient stories discussed in Home of Medicine are informed by real patient interactions. However, all identifying details have been removed or appropriately modified to protect patient confidentiality.

This podcast is intended for education and professional development and should not replace independent clinical judgement or specialist consultation.