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Navigating Complex and Confronting Cases

Navigating Complex and Confronting Cases

Update: 2025-10-22
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Episode 5: Navigating Complex and Confronting Cases
Content Warning: This episode includes discussion of traumatic deaths, including child loss, suicide, homicide, and sudden or accidental deaths. Listener discretion is advised.

Some funerals stay with you forever. Child loss, suicide, homicide, or sudden accidents are moments that test a Funeral Director’s compassion, resilience, and professionalism like no other.

In this episode of The Funeral Fix Podcast, Oliver Thomson and Yaz Trollope open a deeply important conversation about working with families through trauma and sudden loss. With honesty and care, they share real stories, trauma-informed approaches, and practical ways to support families and communities through the hardest of days, while also caring for yourself in the process.

In this conversation, we cover:

  • Understanding trauma and how it shapes family communication
  • Supporting families after child loss and helping communities grieve
  • Navigating stigma and sensitive language around suicide
  • Managing media and logistics in homicide or high-profile cases
  • Staying steady and compassionate in chaotic or emotional environments
  • Self-care practices that protect your wellbeing in emotionally heavy work

This episode offers practical guidance, gentle wisdom, and a reminder that while you cannot fix grief, you can walk alongside it with dignity and humanity.

Produced by: Oscar McCrann

Hosts: Oliver Thomson & Yaz Trollope

Podcast: The Funeral Fix

🎧 Listen now and subscribe to The Funeral Fix Podcast wherever you get your podcasts, and join the conversation about the future of funeral care.

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Learn more at www.funeralfix.com.au and stay connected with us for updates, insights, and behind-the-scenes stories:

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Navigating Complex and Confronting Cases

Navigating Complex and Confronting Cases

The Funeral Fix