Strategically Handling Difficult Conversations: A Three-Step Framework

In this episode of Leadership RX for Women Physicians, Dr. Asha Padmanabhan, the host and anesthesiologist, physician leader, and founder of Leadership RX coaching, discusses the challenges of navigating difficult conversations. She provides a simple three-step framework — preparation, execution, and follow-up — to handle such situations better and with less stress. Alongside, she emphasizes the importance of two key tools, active listening, and emotional intelligence. Drawing from her own experiences, she demonstrates the application of these principles and encourages listeners to practice for better management of challenging dialogues. Additionally, she hints at the launch of a free self-assessment tool for honing communication-related skills.

00:06 Introduction and Welcome

00:14 The Challenge of Difficult Conversations

02:09 Common Mistakes in Difficult Conversations

03:50 Three-Step Framework for Difficult Conversations

07:08 Tools for Effective Communication: Active Listening and Emotional Intelligence

09:20 Reiteration and Application of the Framework

10:03 Offering a Self-Assessment Tool and Conclusion

Connect with Dr. Asha Padmanabhan:

🌐 Website: www.theleadershiprx.com
📝 Facebook: https://www.facebook.com/asha.padmanabhan.9
📸 Instagram: https://www.instagram.com/asha.md/
💼 LinkedIn: http://linkedin.com/in/ashapadmanabhan

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