There's an art to negotiating, and who better to learn how to handle the toughest conversations than from a former hostage negotiator?

In our next episode, we delve into Never Split the Difference by Chris Voss, a former international FBI hostage negotiator whose high-stakes experiences have shaped a revolutionary approach to everyday negotiation.

Rachel (PiXL CEO), and Grace and Kay unpack how Voss transforms the tactics once reserved for life-or-death scenarios into practical strategies for influencing outcomes at work, in schools, and beyond. From tactical empathy to the surprising power of "no", and how a well-placed mirror or label can unlock breakthroughs, this is a masterclass in human connection and persuasion – something all school leaders can benefit from.

Whether you're handling a tricky conversation with colleagues or parents, or just trying to get your pupils to do their homework, this episode has something for you.

Get ready to negotiate like life depends on it – because sometimes, your success just might make a difference in those who you lead.

If you enjoyed PiXL Leadership Book Club...

Check out the PiXL website: https://www.pixl.org.uk/ for free downloads

Read Rachel's three books:

Time to Think 1: The Things that stop us and how to deal with them

Time to Think 2: The Things that stop our teams and what to do about them

Box Clever: Quadrants to change the way we live and lead

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The PiXL network spans thousands of schools across key stages 1-5. We collaborate, share best practice, and equip leaders throughout the educational system.

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For more information visit: https://www.pixl.org.uk/