JAWS is a screen reader that allows visually impaired people to access information on their computers. It works by reading aloud information such as emails, financial information, documents and more. But the company who produce the screen reader have recently announced rises to the cost of the software, along with some of their other assistive technology products, and it has caused worry amongst its users. In Touch hears from Vispero, the parent company of Freedom Scientific who develop JAWS, Fusion and ZoomText, and to Sight and Sound who are the sole distributor of the softwares in the UK. They tell us what these new pricing models will look like for UK customers, why these changes are happening and what is the best course of action for current and new users of JAWS.

Presenter: Peter White
Producer: Beth Hemmings
Production Coordinator: Paul Holloway
Website image description: Peter White sits smiling in the centre of the image and he is wearing a dark green jumper. Above Peter's head is the BBC logo (three separate white squares house each of the three letters). Bottom centre and overlaying the image are the words "In Touch" and the Radio 4 logo (the word ‘radio’ in a bold white font, with the number 4 inside of a white circle). The background is a bright mid-blue with two rectangles angled diagonally to the right. Both are behind Peter, one is a darker blue and the other is a lighter blue.