No homework? No classes! - Ghosting clients and more
Description
http://chiaralanguagefreak.com/2023/11/20/no-homework-no-class/
š Some months ago, a girl decided to buy a 4-week package with me, including weekly classes and homework. She did everything autonomously through my website, without a discovery call or trial. Cool!
š¤ We had our first class, and I emphasized the importance of doing homework between sessions to see results. Itās all clearly stated on my page above the āBUYā button. She reassured me sheād do everything, and I was optimistic.
ā³ Days passed, and I reached out, asking for her work. She promised, but nothing came. I had to cancel the next lesson until she sent me something, explaining itās useless otherwise.
āļø After more waiting, she finally sent written work, but no voice messages, which are crucial to my method. She struggles with speaking, even after 8 years in Italy, affecting her job prospects.
šø Iām losing money but billing anyway felt wrong.
š Iāve raised my prices, still figuring out how to balance effectiveness and not losing out.
Tune in to hear how I navigate this challenge!
United States
