Norton 360 review: Solid performance on the Mac, but with some tradeoffs
Description
At a Glance
Expert's Rating
Pros
- Good scanning speed
- Antiviral features do an impressive job of shutting down malware before it’s installed
- Good settings, customizations, and ability to create whitelists as needed
Cons
- Allowed some malware to slip through, which had to be removed with another third-party utility
- Can’t scan .zip archives for viruses
- Norton Safe Web extension provides hit or miss performance
Our Verdict
Norton 360 for Mac offers solid value with fast scans, strong malware-blocking capabilities, and useful customization options like whitelists, making it a good value for its $41.88 price point for the first year. Still, instances such as still being unable to scan .zip archives, occasional malware slipping through, and sporadic Safe Web extension performance show that the developer is more intent on offering the smorgasbord than perfecting what’s on the menu.
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Symantec’s latest version of its antivirus security suite also includes a VPN (which we have reviewed here: Norton Ultra VPN review), system cleanup, and privacy-based features depending on the subscription plan you opt for.
Similar to its previous versions, Norton 360 downloads and installs easily and requests permission to access your entire hard drive for file scans, as well as permission to create a new network extension should you decide to use its VPN features.
Take a look to see how Norton 360 compares to the other Mac Antivirus apps we have looked at in our round up of the Best Mac antivirus apps.
While menu navigation in Norton 360 can still feel a little convoluted and take some getting used to, the program still gets to work and does it well.
The application feels more like a suite, offering antiviral tools as well as file cleanup, cloud backup, a Smart Firewall feature, parental controls, intrusion prevention, a Safe Web feature, quarantine, browser extensions, and access to Norton Private Browser, which is based on the open-source Chromium browser. These tools do a good job of warning you away from spam and phishing-based websites, but it’s not perfect and still allowed me to travel to questionable websites that appeared via my Gmail’s Spam folder.

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Norton’s Firewall.
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Foundry
Where its antiviral core features are concerned, once you’ve assigned the application full access to your Mac’s hard drive and let it go to work, the results are impressive. External volumes were easy to scan and set up to be automatically scanned, with only a few elements, such as AdWind, slipping through in random tests. Quick and Full scans on both internal and external hard drives proved speedy, with Norton 360 offering a handy progress bar and percentage tracker in its user interface, and it was easy to scan specific folders, external volumes, and create whitelists of regions to avoid scanning to save time.

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Antivirus protection from Norton.
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Foundry
Symantec has been working on and marketing Norton’s privacy tools for several years now, and the offerings are useful, but still decidedly mixed. In addition to its Norton Privacy Browser, which works well but seems limited to a dedicated third-party security browser such as Brave, Norton 360 offers its Safe Web extensions, which can be downloaded and installed for the Google Chrome, Mozilla Firefox, and Microsoft Edge web browsers.
The results of testing with these proved mixed, and the Safe Web extension allowed visits to every spam website tested under Microsoft’s Edge browser, while issuing sporadic warnings and still allowing traffic to questionable websites under the Mozilla Firefox web browser. The Safe Web extension performed the best under the Google Chrome web browser, and both displayed warnings as well as blocked malicious code installation attempts, but still allowed access to some scam-based websites.

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Norton Browser Extensions.
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Foundry
Other tools, such as the VPN feature and the File Cleanup module, worked well, even though their offerings were less customizable than specific applications for these tasks. The fact that you can schedule file cleanup for both internal and external volumes came in handy.
- The VPN is more basic than a dedicated client, it’s easy enough to configure your preferred country of origin and initiate a connection. For other VPN options, see our round ups of the best VPN for Mac and best VPN for iPhone and iPad.
- The password manager is reliable and includes a downloadable recovery key, should it be needed, and there’s an admirable level of possible customization on the firewall, albeit you’ll need some technical knowledge going in so as not to get yourself in trouble. We have mo