Office Depot's 15-Minute Pickup Promise | Fast Five Shorts
Update: 2025-09-13
Description
Office Depot launches a nationwide 15-minute pickup promise with $15 guarantees, brought to you by the A&M Consumer and Retail Group, Mirakl, Ocampo Capital, Infios, and Quorso.
President Kevin Moffitt positions this as the ultimate convenience play, offering $15 coupons when orders aren't ready in time. Chris worries about operational strain on store teams, while Anne questions whether this is primarily a marketing hook building on their existing 20-minute capabilities.
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#retailnews #retailtech #OfficeDepot #Pickup #retailmedia #ecommerce #retailinnovation #omnichannel #customerexperience #retailtrends #aiinretail
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