One Magic Phrase That Instantly Defuses Emotionally Charged or Difficult Customers

Update: 2010-02-23

Description

If you deal with emotionally charged or difficult people at work, you need power phrases to help you navigate through those difficult professional communication situations. Power phrases such as the one in today's professional communication training podcast helps you immediately increase your communication power, deal with difficult people, and communicate with confidence, power and finesse.
For more, stop by http://www.powerdiversity.com.

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One Magic Phrase That Instantly Defuses Emotionally Charged or Difficult Customers

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One Magic Phrase That Instantly Defuses Emotionally Charged or Difficult Customers

Dan OConnor

One Magic Phrase That Instantly Defuses Emotionally Charged or Difficult Customers