DiscoverThe Big Con PodcastOptus // Navigating Chaos, Killer Sharks and Saying Sorry.
Optus //  Navigating Chaos, Killer Sharks and Saying Sorry.

Optus // Navigating Chaos, Killer Sharks and Saying Sorry.

Update: 2024-01-17
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Episode Summary:
This episode with hosts Emily Kay and Dale delves into the chaotic Optus outage of November 8, 2023, in Australia. Taking down emergency services, businesses and train lines - we look at the response and why it lead to a very public firing!
  1. Outage Overview: An in-depth look at the Optus outage timeline and its wide-reaching effects.
  2. Ripple Effects and Real-Life Consequences: Exploring the outage's impact on essential services, businesses, and the general public.
  3. Corporate Response and Apologies: Analyzing Optus's communication and apology strategy post-outage.
  4. Technical Causes: Understanding the technical failures that led to the outage.
  5. Resilience: Should the government have more of a role in this space... particularly in Australia.
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Optus //  Navigating Chaos, Killer Sharks and Saying Sorry.

Optus // Navigating Chaos, Killer Sharks and Saying Sorry.

Dale Leszczynski