Overcoming Challenges and Building Strong Leadership: The Jamie Hunley Story [pt1]
Description
Join hosts Cassie Pound and Heather Bargender-Wavra for part one of an inspiring two-part Power Women of the Trades episode featuring Jamie Hunley, owner of Point Loma Electric, Plumbing, Heating and Air in San Diego. Jamie opens up about her unlikely journey into the home service industry, from launching her husband’s one-man electrical business to becoming a trailblazing leader after taking full ownership. The discussion highlights her focus on growth, strategic risk-taking, and the relentless pursuit of excellence—values shared by the episode’s sponsors, Relentless Digital and Forrest Perry Digital Marketing.This conversation dives into real-world challenges women face while breaking barriers in trades like HVAC, plumbing, and electrical, including rapid business expansion, outgrowing business spaces, and managing unpredictable situations such as urgent office moves and lease negotiations. Jamie and Cassie swap stories about the wild logistics behind moving into new buildings, all while keeping operations running and teams motivated. They reflect on how having the right facility and investing in employee spaces, like technician lounges, can dramatically boost morale and culture.The episode also explores the intricacies of scaling a business by adding new departments, such as plumbing and HVAC, to an established electrical foundation. Jamie candidly shares lessons learned from both effective and rocky service expansions, the importance of following best practice groups like Nexstar, and the value of hiring leaders and creating processes that foster long-term growth. Together with co-hosts and fellow guests, the episode offers actionable advice for women aspiring to take ownership or leadership roles within the skilled trades industry and encourages relentless innovation and diversity in the home service sector.Time Stamps: 04:00 Building Challenges and Approvals Saga06:29 Reluctant Office Relocation Journey11:48 Founder Departure and Business Expansion13:46 Adapting to New Industry Jargon18:28 Team On-Site for Mental Health21:46 Monthly Planning to Align Growth24:54 Challenging Journey to Success26:30 Recruited Expert HeatherMeet Your Hosts: Cassie Pound is the co-owner of Quality Heating, Cooling & Plumbing in Tulsa, Oklahoma. Connect with her on LinkedIn. https://www.linkedin.com/in/cassiepound/Heather Bargender-Wavra has a broad expertise in the construction sector, focusing on specialized accounting and strategic business areas like HVAC, plumbing, and electrical systems. Reach out to her to see how she can support your business's growth and efficiency. Connect with Heather on LinkedInhttps://www.linkedin.com/in/heather-bargender-16787a13/Special thanks to our sponsors for making the show possible:Relentless Digital https://www.relentless-digital.comKee Hart Marketing https://keehartmarketing.comForrest Perry Marketing https://perrymarketing.comRilla www.Rilla.comTune in to hear from more Power Women in the trades industry on Apple Podcasts, Spotify, Google Podcasts, Amazon Music, Audible, Radio Public and more!Make sure to follow us on all of our Power Women of the Trades social media accounts here:Instagram: @powerwomenofthetradespodcast https://www.instagram.com/powerwomenofthetradespodcast/LinkedIn: Power Women of the Trades Podcast https://www.linkedin.com/company/power-women-of-the-trades-podcast/TikTok: powerwomenofthetradesYouTube: @powerwomenofthetrades https://youtube.com/@powerwomenofthetrades?si=nYEu4oO33R-Pjf11Facebook: Power Women of the Trades PodcastListening on a desktop & can’t see the links? Just search for Power Women of the Trades in your favorite podcast player.This episode was produced and brought to you by the Skilled Trades Syndicate @ServiceBusinessMasteryPodcast https://www.servicebusinessmastery.com/