PGA of Canada - Insights from a high performing organisation with Kevin Thistle and Scott Kolb - GCTUK 129
Description
Eddie and Leighton are delighted to be joined by two incredible leaders in Canadian golf: Kevin Thistle, CEO of the PGA of Canada, and Scott Kolb, President of the PGA of Canada.
In this wide-ranging conversation, Eddie, who has been working with the PGA on the customer service side of their education program, explores how the PGA is evolving its vision for the future, supporting professionals through education, and adapting to the challenges facing golf in Canada today.
Topics Covered in This Episode:
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The PGA of Canada’s forward-thinking vision and strategic direction
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Scott Kolb’s perspective on recruitment trends and what’s changing across the industry
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The unique climatic challenges for golf in Canada and how the game is adapting
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Why the industry has shifted away from self-employment models
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How education and career pathways are shaping the next generation of Canadian golf professionals
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The influence of Equity, Diversity, and Inclusion (EDI) on the golf industry
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Why customer experience delivered by golf professionals is critical to a club’s success
This is an enlightening discussion packed with insights from a high-performing organization. Whether you’re in the golf industry, a club leader, or simply passionate about the future of the game, this episode has something valuable for you.
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