PinMeTo | Meet the Investors: Johan Crona | Using AI to Improve Customer Experience in SaaS
Update: 2023-11-02
Description
Johan breaks down the unique challenges in the market, talks how cultural diversity drives unique customer behavior and how that affects SaaS companies’ growth in the EU. We also touched upon how AI gives SaaS products an opportunity to enhance customer experience, use efficiency and more.
Our discussion also goes into Johan's strategic investment in PinMeTo, spotlighting his reasons for backing the company, including its "strong leadership" and the particularly "sticky product" that holds customers close.
To hear the full conversation, search for "The PinMeTo Podcast" on your favorite podcast app or find us on Spotify.
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