Pioneer 2025 Product Keynote: Fin 3 and Customer Agent
Update: 2025-10-22
Description
Catch up on all the big announcements from the Product Keynote at Pioneer, our in-person summit hosted in New York City on October 9.
Eoghan McCabe, Founder and CEO, and Paul Adams, Chief Product Officer, share the latest in Intercom’s AI innovation – including the launch of Fin 3 and our vision for the future of Fin as a Customer Agent.
Watch this episode on YouTube: https://youtu.be/3e5PPtY_CSs?si=kqwQPGpr5twJiZH7
For more keynotes & conversation visit https://pioneer.fin.ai
Follow our Fin/ideas Substack - stories from the team at Intercom building Fin: https://ideas.fin.ai/
See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.
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