Prediction: The Future of Customer Experience
Update: 2022-04-18
Description
Read more >
Listen to the podcast (duration: 21:38 ) > McKinsey & Company Partner Onur Mumcu had a talk with McKinsey & Company Senior Partner Kevin Neher to understand why survey results do not properly account for the real customer experience and what companies should do to solve this problem.
See www.mckinsey.com/privacy-policy for privacy information
Comments
In Channel
Download from Google Play
Download from App Store
United States00:00
00:00
x
