As we know, how we start a conversation inevitably dictates the quality and meaningfulness of the discussion and often, the outcome.  This is especially true in a safety conversation.  For example, if there is an undercurrent of fear, or blame, when having a post-incident review, the likelihood of getting quality lessons learned from the discussion is substantially decreased; and if the conversation is between a contractor and an operator this effect is even greater.

Being able to effectively start (or prime) a safety conversation is critical for how that conversation will go and the result achieved. This episode will discuss some of the key features of how to prime safety conversation to advance the process (and eventual outcomes) in the desired direction.