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Problem Solving VIII – Defining the Span of Control to Enable Problem Solving

Problem Solving VIII – Defining the Span of Control to Enable Problem Solving

Update: 2025-05-15
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Description

In this episode, Mark DeLuzio talks about Lean Horizons' Managing Director Jon Boucher discussing the span of control necessary for problem-solving. In particular, Mark and Jon address the following:






  • What is span of control, and why is it important for any lean journey




  • Problem Solving – What is the definition of a problem?




  • What is meant by standards? How do you begin, how deep do you go, and what is the timeline?




  • What is the purpose of a line? (to expose the problems)




  • Who "owns" problem-solving? What is the role of the operator?

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Problem Solving VIII – Defining the Span of Control to Enable Problem Solving

Problem Solving VIII – Defining the Span of Control to Enable Problem Solving

Mark DeLuzio