In a recent discussion with Leah on Table Talk, psychologist Kim Cullen shed light on psychological safety in the workplace. While we often prioritise physical workplace safety, understanding its psychological counterpart is equally crucial.

Psychological safety entails feeling safe from punishment or humiliation when expressing ideas, questions, concerns, or mistakes. It fosters an environment where team members feel accepted and respected for their contributions. Contrary to popular belief, psychological safety doesn’t equate to constant niceties. Rather, it encourages open dialogue, constructive criticism, and challenging the status quo.

Teams thrive when individuals feel empowered to voice opinions and seek feedback without fear of repercussion. In psychologically safe workplaces, authenticity flourishes, and individuals feel comfortable expressing themselves openly. Organizations benefit immensely from such environments, where bold questions are encouraged, concerns are addressed, and risks are calculated.

8 Steps Toward Creating More Psychological Safety at Work

1. Prioritise psychological safety openly. Discuss its benefits for innovation, engagement, and inclusion, and lead by example inclusively.

2. Encourage everyone’s voice. Embrace curiosity, honesty, and open-mindedness to foster a coaching culture valuing truth and innovation.

3. Normalize failure’s role. Encourage experimentation, learning from mistakes, and transparent communication to foster innovation and growth.

4. Welcome diverse ideas. Provide support for creative thinking and challenging questions while maintaining a supportive atmosphere for innovation.

5. Manage conflicts constructively. Set expectations for respectful communication, resolving conflicts, and promoting psychological safety within the team.

6. Monitor psychological safety patterns. Ensure consistent safety for all team members and tailor strategies to enhance team dynamics.

7. Foster meaningful dialogue. Cultivate feedback skills, create spaces for expression, and invest in quality conversations to improve organizational culture.

8. Recognise achievements and efforts. Celebrate successes, acknowledge contributions, and foster trust and gratitude among team members.

Ultimately, prioritising psychological safety in the workplace nurtures a culture of trust, collaboration, and innovation. As we strive for excellence, let’s remember that ensuring psychological safety is a shared responsibility that enhances both productivity and well-being.

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