Public Sector phone use saving lives. Part 2 -Interview with Joseph Nugent, former CAO, An Garda Síochána
Description
Part II of a fascinating interview with former CAO of An Garda Síochána, Joseph Nugent. Joe tells us about his time working with Andrew O’Sullivan CIO, An Garda Síochána, and Commissioner Harris to empower An Garda using technology to save lives.
· How digital transformation empowers all, not just the techies.
· The importance of vendor selection, highlighting a small Bray, Ireland SME's success in designing Ireland’s digital passport.
· Why personal involvement and cultural alignment are crucial for project success.
· The importance of flexibility and emotional intelligence in decision-making.
📢 Key Takeaways:
- Tailoring services to meet public needs and validating your conclusions with peers.
- The role of AI in enhancing health diagnostics as well as improving cross-departmental government services.
- Future challenges in identity management and the potential of AI to improve public services.
Great insights into making public service more efficient and user-friendly. Hear about great case studies, recognised at the Ireland eGovernment Awards and Leader’s Summit.
Hosted on Acast. See acast.com/privacy for more information.
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