Putting the Customer First
Update: 2022-02-23
Description
In this episode Steven Haines talks with Aaron Videtto who’s in a job called Chief Customer Success Officer. Aaron discusses his approach to understanding needs and motivations of customers, which is important. The conversation also centers on how a leader can’t know everything, and sometimes it’s important to collaborate with others to solve problems and make decisions while keeping the customer at the heart of those conversations.
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