DiscoverThe CMO ClubCastQuantifying CSAT or Customer Loyalty Rates in $$$
Quantifying CSAT or Customer Loyalty Rates in $$$

Quantifying CSAT or Customer Loyalty Rates in $$$

Update: 2019-05-08
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Dominique Hanssens, Professor, UCLA Anderson Graduate School of Management, Teresa May, CMO, Asurion, and Melanie Fricke, Client Partner & Marketing, LivePerson share insights around Quantifying CSAT or Customer Loyalty Rates in $$$.

*Insights from The CMO Club Spring Summit, April 2019.

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Quantifying CSAT or Customer Loyalty Rates in $$$

Quantifying CSAT or Customer Loyalty Rates in $$$

The CMO Club