Quick Tips Minicast: How many survey types are there?
Update: 2024-01-04
Description
Most customer experience pros know about transactional and relational surveys, but did you know there's a third kind of survey you may need to use? Add the confusion of which surveys are best sent often or once a year, versus how long they should be, it can get frustrating for you - or your customer - on deciding what survey to use when. Walker expert Heather Koiro clears up the "survey confusion" with her Quick Tip Minicast!
Listen to more Quick Tips at http://cxleaderpodcast.com/quicktips/
Explore more episode of The CX Leader Podcast at https://cxleaderpodcast.com/
Learn more about Walker at https://walkerinfo.com/
Comments
In Channel
Download from Google Play
Download from App Store
United States00:00
00:00
x
