RTB: From call to care: how clinical assessment service (CAS) clinicians are helping reduce ambulance demand
Update: 2025-07-28
Description
In this episode, Yvette Campbell, clinical section manager in our Clinical Assessment Service (CAS), joins James Atkinson to discuss how CAS clinicians help patients access the most appropriate care — often preventing unnecessary ambulance dispatches.
With a career spanning hospital care, patient transport, and frontline paramedicine, Yvette shares her unique perspective on the impact of effective signposting for both patients and crews.
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