Victor Udoewa is Service Design Lead  for the CDC (centers for Disease Control and Prevention). Prior to this role, Victor was Chief Technology Officer, Chief experience Officer and Service Design Lead at NASA. Prior to NASA, Victor served as the Director of Strategy at 18F, a civic consultancy for the federal government inside the federal government. Previously, as a Global Education Instructional Designer and Training Development Specialist at Google, he designed
learning experiences and learning software for people in low-to-middle-income countries around the world.

In this episode, Victor shared with us his "non-linear" journey to being a service designer: from being a teacher to working with USAID and then Google and NASA while being a health crisis and trauma counsellor. He shares the different definitions of service design and contrasts them with his perspective and practice in the public sector. He then explains why he talks about radical participatory design (rather than participatory design) and introduces us to relational design and pluriversal design.

To learn more about Victor's work, follow him on LinkedIn:

https://www.linkedin.com/in/udoewa/

You can also read some of his academic papers:

Credits:

Conception, host and production: Anne-Laure Fayard

Sound design & Post-production: Claudio Silva

Music & Art Work: Guilhem Tamisier