Published on 09 Aug 2018. After every mass shooting or terrorist attack, victims and survivors receive a huge outpouring of support — including a massive pool of compensation money. How should that money be allocated? We speak with the man who’s done that job after many tragedies, including 9/11. The hard part, it turns out, isn’t attaching a dollar figure to each victim; the hard part is acknowledging that dollars can’t heal the pain.