If you are hit with a ransom attack, should you pay the ransom? 

The short answer is “No”, but the longer answer is “it’s a little more complicated than that…”

Warwick Levy runs the independent fashion brand Lonely Kids Club, and when hackers hijacked the brand’s Instagram account, they also took control of its key e-commerce channel. Warwick was told he can have it back “if he did this one thing…” but the ransom demanded was a textbook case of damned if you do, damned if you don’t…

Anatomy of a Scam is hosted by Deborah Knight and features:

• Warwick Levy - Lonely Kids Club
• Assistant Commissioner Chris Goldsmid - AFP Cyber Operations Commander
• Nick Klein - Executive Director - Digital Forensics & Incident Response - CyberCX
• David Lacey - Managing Director, IDCARE 

Anatomy of a Scam is made in collaboration with CommBank. Stay CommBank Safe with services that help protect you from scams and fraud 24/7. Remember 3 simple steps: Stop. Check. Reject. 

See omnystudio.com/listener for privacy information.