Tune in to the latest episode of The Loyalty Map where we interview Bill Staikos, head of customer experience at Freddie Mac and host of his own podcast called Be Customer Led as we dive into the importance of employee/workforce experience and how developing a sound EX can be beneficial for your company. 

In this episode, we cover several key topics including:

• How would you define employee experience and how do you measure it? [6:32 ]
• How do you justify and explain the ROI on investing in employee engagement? [20:26 ]
• How has employee experience been impacted by COVID? [Timestamp]
• And many more!

Connect with Bill Staikos

• https://www.linkedin.com/in/bill-staikos-007/
• https://becustomerled.captivate.fm