Welcome to the latest episode of the ted Learning Podcast, "Resolving Conflict." where we join Justin Smith-Essex, founder of ted Learning, and Paul Hargreaves, a renowned facilitator, coach accredited by ILM Level 5, and a specialist in behavioural change and conflict management.

Conflict is an inevitable part of any workplace. It can stem from a myriad of sources - differing personalities, opposing views, or even simple miscommunication. Left unchecked, these conflicts can disrupt productivity, cultivate a negative environment, and hamper growth.

In this episode, Justin and Paul deep dive into the root causes of workplace conflicts. With their combined knowledge and experiences, they shed light on strategies that can be employed to manage and resolve these conflicts effectively, enhancing the overall work environment and promoting healthy, productive interactions.

Expect a captivating discussion filled with real-life anecdotes, practical tips, and insights that delve into the psychology behind conflict. So whether you're a manager seeking to foster a more harmonious work environment or an employee trying to navigate workplace tension, this episode is packed with valuable information that can help transform the way you view and handle conflict.

Join us for an empowering journey towards a more cohesive and conflict-free workspace.

About Paul Hargreaves 

Paul is one of our very experienced trainers, and he strives to make all learning as personal as possible. He is a facilitator, coach (ILM level 5) and actor specialising in behavioural change.

Paul lives in the Cotswolds where he enjoys open water swimming, canoeing, cycling and walking the dog, Fern, with his wife Jayne. He goes to the gym with his three sons who keep him on track with his least favourite gym activity – weights!