DiscoverTell Me Something Good About RetailRetail Podcast 1002: Michael Hinshaw Smart Customers, Stupid Companies
Retail Podcast 1002: Michael Hinshaw Smart Customers, Stupid Companies

Retail Podcast 1002: Michael Hinshaw Smart Customers, Stupid Companies

Update: 2024-04-04
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Bob Phibbs interviewed Michael Hinshaw, author, and president of MCorpCX, about balancing corporate amnesia with relevant customer personalization - and more - on this episode of Tell Me Something Good About Retail.

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Retail Podcast 1002: Michael Hinshaw Smart Customers, Stupid Companies

Retail Podcast 1002: Michael Hinshaw Smart Customers, Stupid Companies

Bob Phibbs, The Retail Doc