S1:E7 The Simplicity of Cycle Time
Update: 2021-11-26
Description
Three, five, and even six days above market average are the impressive cycle time metrics of today's Collision Buzz guests. Cycle time may not always be your body shop’s focus. But, above-average numbers can help lead to improved customer satisfaction, enhanced insurer relationships, increased cash flow, and much more.
Today's guests share some of their exclusive day-to-day tactics on how to master cycle time. Tune in today!
Thank you to all our guests and host in this month's episode.
HOST
- Ron Zappetillo, Sr. Field Performance Manager
CARSTAR
GUESTS
- Jason Wong, Owner-Operator
CARSTAR Auto World Collision - Laura Kottschade, Production Manager
Jerry's ABRA Auto Body of Mankato - Ray Heidari, Owner-Operator
Fix Auto South San Jose
PRODUCER
- Eliezer Plasencia, Creative Marketing Manager
Driven Brands Collision
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