DiscoverContent Design PodcastS1 Episode 2 – Designing to meet user needs with Emily Brunwin, Content Lead at Citizens Advice
S1 Episode 2 – Designing to meet user needs with Emily Brunwin, Content Lead at Citizens Advice

S1 Episode 2 – Designing to meet user needs with Emily Brunwin, Content Lead at Citizens Advice

Update: 2018-01-24
Share

Description

I talk to Emily Brunwin, Content Lead at Citizens Advice about how to design content that meets a wide range of user needs. We chat about how to turn complex processes into easy to understand, actionable content and how to test that it's working. Plus, how to use onsite-behaviour data and Google Trends to prioritise content and identify words your target audience actually use.

Follow us on Twitter @DigiContentPod and tell us about how you write to meet user needs or other content design topics you’re interested in. 

Text the podcast

Comments 
In Channel
S1 Episode 1 - Trailer

S1 Episode 1 - Trailer

2018-01-2106:07

00:00
00:00
x

0.5x

0.8x

1.0x

1.25x

1.5x

2.0x

3.0x

Sleep Timer

Off

End of Episode

5 Minutes

10 Minutes

15 Minutes

30 Minutes

45 Minutes

60 Minutes

120 Minutes

S1 Episode 2 – Designing to meet user needs with Emily Brunwin, Content Lead at Citizens Advice

S1 Episode 2 – Designing to meet user needs with Emily Brunwin, Content Lead at Citizens Advice

Vanessa Barlow