Mason emailed some confidential information to the wrong people.
He didn’t read the instructions carefully and now Sabine needs to show him how to do better next time. If you wanna read along, you can find the transcript for this episode here: https://bit.ly/talking-on-the-job-s1e7

Key vocabulary:
etiquette - rules & behaviour
to cc - to send a copy of an email
sensitive information - data that should be protected
secret - confidential
empathy - understand and share someone’s feelings
ethical wall - a virtual barrier that protects information