This episode explains revisitingTerminal E, how we spent our Christmas vacation in Salt Lake City, and wishing everyone a Happy New Year!  It talks about how we are all capable of giving excellent customer service.  We talk about some good experiences dealing with customer service, the bad, and the ugly (I'll have Steve tell you about that one.)  Get comfortable and enjoy! Remember to call (803)450-0946 and leave us a question.  We would love to put the question and answer in our future podcasts!  

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