Melissa from conciergeelite.com made a guest appearance on the Frontline Podcast from legion.co

Melissa talks about the biggest challenges in staffing today: businesses needing to rethink how they hire and employees wanting different jobs or benefits than they've always had.

The generational differences and changes when we think about this podcast and who we're really keeping at the center of our thought process. And our concern, we're talking about Frontline employees.

The reality is, I needed to think about how the differences in what people want generationally still apply even to those in retail or hospitality...or in any other industry for that matter! Absolutely those are the frontline workers,...the people who made it,... removed it, and still were working in the restaurant industry,...retail,...factory workers,...truck drivers,...all of those.

They discuss the generational difference in how people approach work and leadership. She points out that older generations tend to think of themselves as successful in their current ways, while younger generations are more likely to be open to change and willing to try new things. 

This podcast provides examples of how leaders can successfully adapt their practices to meet the needs of their employees.

Jon and Melissa discuss that businesses can offer employees what they want while meeting business needs. They also talked about how generational concepts like many retired veterans, retirees in general, and high schoolers looking for work affect businesses' willingness to hire these individuals. Jon mentioned that it is scary for people to think they might not be productive when working from home, but surveys have shown that they are more effective. He then discussed how leaders should focus on improving themselves or managing others.

Melissa talked about how humans and AI can work together to make hiring processes more efficient. She cautioned that we need to find a middle ground between the two schools of thought, where AI is used but with human oversight to ensure bias is not introduced. She also mentioned some tools and resources businesses can use to improve their hiring process.