SCOR’s Life & Health Underwriting & Claims publication is celebrating its 10th birthday. Over the last decade, SCORacle has brought the latest innovation and change in underwriting and claims practice to the SCOR’s UK & Irish market clients. From advances in medicine and healthcare to changes in legislation affecting the industry and technology advances to achieve improved customer outcomes, SCORacle has consistently delivered thought-provoking content. In this episode David Ferguson, Underwriting and Claims Development Manager interviews Phil Cleverley, Chief Underwriter and Paul Blyth, Head of Underwriting and Claims Proposition. Listen to them discuss the concept for SCORacle, the early editions, and how it has evolved over the last 10 years to produce more than 30 editions and 135 articles, as well as the challenges the industry has faced and their thoughts for the most important advances and challenges for the industry over the next 10 years.

BIOS:
David Fergurson, UW and Claims Development Manager

David joined SCOR in December 2014 and has more than 25 years of experience in life and health reinsurance in the UK and Irish market. He has worked for different insurers across a range of roles including premium administration, underwriting and claims, research and development and automated rules development for claims engines.  

His current role as Underwriting & Claims Development Manager is to support the implementation of SCOR’s underwriting and claims strategy and framework for Life underwriting and claims best practice.  He has an interest in advances and innovations in medical tech and their impact on the Life and Health industry. He is an Associate of the Chartered Insurance Institute and holds both the Institute's Underwriting and Claims diplomas. He is currently Chair of the Digital Technology and Innovation Practitioner Group at the Investment & Life Assurance Group.

Paul Blyth, Head of UW & Claims Proposition
Paul is Head of Underwriting & Claims Proposition in the UK and Ireland at SCOR. His key responsibilities are maintaining and enhancing relationships with SCOR’s key clients in both Underwriting and Claims in the UK and Irish markets. With 20+ years’ experience in claims, he develops and delivers training to clients on a regular basis, coordinates the UK team's webinars and newsletter, SCORacle, where he has contributed a number of articles over the years, some of which have been translated for other markets including Korea and Japan.

He has represented SCOR many times when presenting at various industry events such as FOCUS (where he was vice chair), Health Insurance Society, Select 74, Health Claims Forum, and the Health, Care and Protection Conference. He has a particular interest in cancer and neurology and has issued a number of publications over the years, which include topics such as Proton Beam Radiation Therapy, Immunotherapy, Rare Cancers, Neurodendocrine Tumours (NETs)/Gastrointestinal Stromal Tumours (GISTs)/Pseudomyxoma Peritonei (PM) and many more. 

Phil Cleverley, Chief Underwriter
Phil has been working in the insurance industry for over 40 years with the majority of that time spent in underwriting. He joined SCOR Global Life as Chief Underwriter in December 2009 having previously worked at Swiss Re, GE Insurance Solutions and United Friendly Insurance. Phil was one of the first people to gain the Diploma in Medical Underwriting and has been a long-time member of the Educational Council for the Assurance Medical Underwriting Society that provides the material for the Chartered Insurance Institute subject Life and Disability Underwriting.

He has been a member of many working parties within the Association of British Insurers and has been heavily involved in the production of the Statements of Best Practice/Minimum Standards for Critical Illness, ABI Guidance on the Disability Discrimination Act and Application Form Design. He is also a past Chair of the ABI Genetics Working Party.

Episode: https://share.transistor.fm/s/e1901a5b

Podcast: https://scorinnovationpodcast.transistor.fm/