Selling high-ticket digital marketing services isn’t just about the closer. It’s about building a team that creates an unbeatable client experience from the first call to ongoing results.

In this episode of The Closing Code, Clinton James and Josh Konigsberg unpack one of the biggest myths in agency sales that the salesperson alone wins or loses the deal. They reveal how your fulfillment, onboarding, and client success teams directly impact your ability to close more deals and grow revenue.

You’ll hear how to train client success managers to upsell and drive recurring revenue, why world-class onboarding leads to referrals before campaigns even launch, and the systems top agencies use to align sales and delivery for maximum impact. This isn’t theory—it’s the real-world playbook used to scale agencies to multi-million-dollar operations.

Whether you’re tired of being stuck in the sales seat or looking for ways to turn delivery into a sales accelerator, this episode gives you the mindset and strategies to get your whole team selling for you.

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It’s time to crack the code and start closing like a pro!