Sandhya Brown of the FTC
Update: 2023-07-14
Description
This week’s podcast features a very special guest, Sandhya Brown, Assistant Director in the Division of Financial Practices at the FTC. This past year, the FTC issued their staff report on dark patterns (“Bringing Dark Patterns to Light”) and also brought a number of cases involving dark patterns: Credit Karma, Epic Games (Fortnite), and Vonage, to name a few.
They’ve also initiated rulemakings in a few areas related to dark patterns – in particular, junk fees and click-to-cancel.
Listen as she talks about the staff report, key aspects of the cases they brought, the rulemaking proposals, and tips for compliance.
Show Notes:
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![[Sneak Peek] 2023 CFPB Consumer Complaint Trends & Insights](https://storage.buzzsprout.com/6ooae2m73h7f80bnk2zpt5gvjlxk?.jpg "[Sneak Peek] 2023 CFPB Consumer Complaint Trends & Insights")
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