DiscoverSchool Communications ScoopSchool Customer Service Training, Part 2
School Customer Service Training, Part 2

School Customer Service Training, Part 2

Update: 2025-08-25
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Great school customer service training doesn’t stop at catchy greetings and mission statements. Today, we’re sharpening the tools that turn everyday conversations into relationship-building moments:

  1. Active listening – hear what’s said and unsaid
  2. Grace under pressure – defuse difficult situations without breaking a sweat
  3. Intentional word choice – use language that moves people toward solutions

By the end you’ll have concrete drills, toolkits, and 30-day action steps you can roll into staff meetings or PD sessions tomorrow morning.

For more information or help with your school website, contact School Webmasters at 888.750.4556 or visit www.SchoolWebmasters.com and request a quote!

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School Customer Service Training, Part 2

School Customer Service Training, Part 2

Bonnie Leedy, CEO