Season 3: Episode 5 Transforming CX with AI
Update: 2024-09-02
Description
In this episode of the Inspiration Moments Podcast, Lynn Austin dives into the transformative power of artificial intelligence (AI) in reshaping customer experiences. Discover how AI is not just a tool but a strategic partner that can help your business connect with customers on a deeper, more meaningful level. From instant support through AI-driven chatbots to personalized recommendations that make customers feel truly valued, this episode explores how AI is revolutionizing the way businesses interact with their customers.Join us as we explore real-world examples from leading companies like Canon USA and insights from top industry reports on how AI is setting the stage for future business growth. Whether you’re a business leader looking to innovate or just curious about the impact of AI, this episode is packed with valuable insights that can help you harness the full potential of AI in your customer experience strategy.
References:
References:
- Search Engine Land. (2024). 5 ways to transform the customer experience with AI. https://searchengineland.com/5-ways-to-transform-the-customer-experience-with-ai-445311
- Adobe. (2024). Customer success stories. https://business.adobe.com/customer-success-stories.html
- IBM. (2024). CEO generative AI report. https://www.ibm.com/thought-leadership/institute-business-value/en-us/report/ceo-generative-ai
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