Shadow AI and Smart Risk: Navigating Enterprise Innovation with Lianne Appelt of Salesforce
Update: 2025-05-28
Description
We’re coming to you LIVE from Riskworld 2025! In this episode of Brick by Brick, Jason Reichl sits down with Lianne Appelt, Enterprise Risk Management lead at Salesforce, to explore the hidden world of 'Shadow AI' - the unauthorized AI tools employees use that put companies at risk. Lianne shares her journey from traditional tech companies like Oracle and PayPal to leading enterprise risk at one of the world's largest SaaS platforms.
Discover how Salesforce tackles the challenge of enabling AI innovation while maintaining security through internal protected tools, comprehensive governance frameworks, and strategic risk appetite management. Learn how shadow AI falls under cybersecurity, why avoiding AI altogether is itself a major risk, and what businesses must do to balance innovation with protection in an era of rapid AI transformation.
To find out how TrustLayer manages risk so that people can build the physical world around us, head to TrustLayer.io.
Podcast Host: Jason Reichl
Executive Producer: Don Halliwell
Episode Highlights:
- 00:00 - Intro: Managing Risk in the Age of AI
- 00:51 - Meet Lianne Appelt: Enterprise Risk Management at Salesforce
- 02:04 - Developing Risk-Specific Appetite Frameworks
- 03:06 - Understanding and Managing Shadow AI Risks
- 05:22 - AI Risk as a Subset of Cybersecurity
- 08:54 - Balancing Customer AI Integration and Security
- 11:04 - The Risks of Not Adopting AI in Tech
- 12:21 - Playing "Risky or Too Risky": Real-World Scenarios
- 13:25 - Managing Risk During Company Acquisitions
- 14:48 - Building the Plane While Flying: AI Implementation
- 16:06 - Outro: Key Takeaways on AI Risk Management
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Previous guests include: Seth Hausman of Kraus-Anderson Insurance, Matthew Meyer of The Horton Group, Diana Rich of Foundation Building Materials, Christy McHenry of Suffolk Construction, Mark Rieder of NFP, and Cory Mangum of Primoris Services Corporation.
Check out the three most downloaded episodes:
Previous guests include: Seth Hausman of Kraus-Anderson Insurance, Matthew Meyer of The Horton Group, Diana Rich of Foundation Building Materials, Christy McHenry of Suffolk Construction, Mark Rieder of NFP, and Cory Mangum of Primoris Services Corporation.
Check out the three most downloaded episodes:
- Managing Your Risk Portfolio with Seth Hausman
- Focusing on Specialization with Matthew Meyer
- Risk Management is Everywhere with Diana Rich
If you are interested in being a guest on Risk Management: Brick by Brick, please complete this form: fame.so/trs-guest
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