Sheila Heen – Feedback and why you’re not getting the most out of it
Update: 2022-11-01
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Sheila Heen is the founder of Triad Consulting Group, a lecturer on law at Harvard Law School and Co-Author of “Thanks for the Feedback” and “Difficult Conversations”. She is consulting with companies ranging from Pixar, Hugo Boss to the NBA around difficult conversations, negotiation and sound decision-making. We have invited Sheila Heen to talk about the conversations around feedback and specifically how we can each be better feedback receivers.
The key topics covered in this episode are:
- How do we move away from being dismissive in the way we receive feedback to genuinely being grateful and appreciating the feedback
- Feedback as a learning and leadership skill
- The three types of triggered feedback reactions: Truth triggers, relationship triggers and identity triggers
- Asking for the feedback you want
- Enabling feedback in your organisation
For references, links, and other episodes, visit the podcast homepage here.
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