We’re talking insurance in today’s episode of the FintechWire Innovators Podcast. The insurance industry is facing a period where claims costs are outstripping premiums, and this is leading to an industry average combined ratio of more than 100 percent for 2023.

Process efficiency alone is not enough to make up the gap, so insurers are looking for new ways to bridge that gap – applying AI to policy and claims challenges is one place to start.

To help us understand how insurers are addressing this challenge, we’ve invited Jeremy Jawish, CEO and Co-Founder of Shift Technology to join us.

Shift delivers AI decisioning solutions to benefit the global insurance industry and its customers. The company’s products enable insurers to automate and optimize decisions from underwriting to claims, resulting in superior customer experiences, increased operational efficiency, and reduced costs.

Also joining the discussion is veteran insurance industry consultant and thought leader, Jeff Goldberg.

Ed Medina, editor of FintechWire and BanktechWire, hosts.