Should You Use a CRM in Your Pest Control Company?
Hosted by Casey Lewis

🎧 Show Notes Summary

If you’re serious about growing and scaling your pest control business, at some point you’ll face the question: Do I really need a CRM?

In this episode, Casey Lewis breaks down the truth about Customer Relationship Management systems — what they are, what they do, and why most pest control companies either don’t use them at all or don’t use them right.

You’ll learn:

• Why a CRM is more than just software — it’s a sales discipline.

• The difference between your routing software and a true CRM.

• How a CRM helps you track every lead, follow-up, and sale in real time.

• The hidden costs of not having one — from missed leads to poor communication.

• The reality check: a CRM only works if you commit to learning and using it daily.

• Why sales must become the focus of every growing pest control company.

• Steps to successfully roll out a CRM and get your team to buy in.

If you’re ready to move from chaos to control — from guessing to growing — this episode is your blueprint for turning your CRM into the heartbeat of your business.

🎯 Resources Mentioned:

• Rhino Pest Control Marketing’s CRM & Automation Setup

• Free “Are You Ready for a CRM?” Self-Assessment